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Can’t find what you’re looking for? Feel free to email us at info@mobilboheme.com or call/text (512)753-9135!

 

FREQUENTLY ASKED QUESTIONS 

booking with us


Q: What is your booking process?

Our booking process is completely online for accessiblity and convenience. Once you fill out our Contact Form, we will send over an email to confirm our availability, along with a link to a quote that you can adjust based on your preferences and budget. If you would like to schedule a call with us to walk through this process, let us know a good time and day for you and we’d be happy to help!

Once we send the quote, we put a temporary hold on your date for 7 days to give you time to review it, and once accepted with the initial payment, we will reserve your date. If you need more time to make a decision, simply shoot us an email and we will extend it for another 7 days. Please note that until the date is booked, we reserve the ability to accept other inquiries, and you will be notified if that happens! If we don’t hear back from you after the quote expires, we will cancel the quote and re-open your date.

Once reserved, you will then have access to an Online Portal, where you will have access to your invoices, contract, payment schedule and Wedding Questionnaire which you can reference at any time!


Q: What type of Payments do you accept?

A: We accept payments by Credit Card (via our Online Portal), ACH payments (direct from your bank account) or checks. For payments by check, you can make them payable to MobilBoheme.


Q: Do you require a deposit or booking fee?

A:  We highly encourage couples to book at least 6-12 months before their wedding date to ensure our availability and take advantage of our payment plans! Below are our payment options:

  • 6-12 months:

    • 25% to Reserve your Date

    • 25% 30 days after signing

    • 50% due 2 Weeks before your Wedding Day (smaller payments can be made at your discretion until the Due Date)

  • 2-5 months:

    • 50% to Reserve your Date

    • 50% due 2 Weeks before your Wedding Day (smaller payments can be made at your discretion until the due date)

  • Last-minute Bookings (within 1 month)

    • Full Package Total due at Signing

Q: Do you offer discounts for military/public service personnel?

A: As a Thank You for your service, we do offer a $150 discount for any of our Wedding Packages. Please provide proof of active military or service upon contacting us!

Q: What if we need to reschedule or cancel our booking?

A:    Our rates are non-refundable, but can be transferred if the wedding is rescheduled. If you need to reschedule, please email us at info@mobilboheme.com. We strongly encourage open communication with us on potential rescheduling dates and we will also do our part to let you know what dates we have available.

q: is there a rescheduling fee?

A: We understand that sometimes even the best laid plans may not always go the way you intended. No, we do not charge a rescheduling fee!